Showing posts with label books. Show all posts
Showing posts with label books. Show all posts

Friday, February 19, 2010

Haruki Murakami

When I was a kid, in 2nd grade, my dad was posted in the Himalayas. Families weren't allowed there, so I used to live with my mother at her mother's house. Right above the bed where I used to sleep with my grandmother, was this strange painting of a house. The canvas was a dark cloth, and the painting was made of light-grey outlines of a hill with a house on it. It had a slanting roof and a chimney with a hand coming out of it. I used to stare at this terrifying picture every night while going to sleep. It was much later that I realised it was actually smoke that was coming out of the chimney. Smoke that looked very convincingly like a hand.

Whenever I think of this picture, feelings of horror are mixed with the beautiful memories of living with my grandmother. Listening to the watchman making his rounds around the houses, listening to tales spun by my grandma, peeking outside the vertical-tilting window to see the moonlit houses. That green Russian folktales book I had, and Baba-Yaga. Chasing dust-mites in beams of light, playing with a 1991 calendar; with faint memories of something big going on. The house in the painting itself must have featured in many of my dreams and my nightmares. All these memories mix and mingle to evoke feelings from every corner of my brain. I am left with tears in my eyes, heaviness in my heart, and regret in my mind that all of it is now gone.

And somehow, everytime I finish a short story by Haruki Murakami; all these feelings rush up to me. Whether the story had a happy ending, or challenged my stomach; the nostalgia, the beauty, the love, all rushes up to me. Each story reminds me of my love for thunderstorms. For stormy nights, that are spent alone. Loneliness that I cannot bear, but the feeling of which I love.

I remember so much that I just want to lose myself in my memories.

That is Haruki Murakami for me.

Tuesday, February 9, 2010

Infibeam Rocks.

Some of you who follow me on twitter might remember something I tweeted about on Feb 6th:

Crap. Bought the wrong book on Infibeam and there's no way to cancel after making payment. Worse, I already have this book x-( #fail

This is essentially what happens when you buy stuff on the Internet at 5am after not sleeping all night preparing for an exam. I selected the (wrong) book, paid for it using Paypal, and soon afterwards, realised that I wanted the second part of this book (Foundation Analysis). Checked their FAQ to find to my dismay that they don't support cancellation of orders after payment has been made.

Needless to say, I'm a student, and students are poor(er). So I was sitting around semi-depressed wondering how to sell the book off at a minimal cost loss after I get it. On a whim, I decided to tweet about it (I generally don't tweet much; mostly passive reading).

After giving my exam, I noticed two missed calls on my phone from a strange number. I decided to wait for them (whoever they were) to call me again. A couple of hours later, I get another phone call; but this time it gets cut before I can pick it up. A few minutes later I get the following email:

Dear Nirbheek Chauhan ,

Order Id : [REMOVED]

Title : [REMOVED BOOK TITLE]

We have received your request for cancellation of above order through twitter.com. So we are offering you your ordered amount as prepaid credit to your Infibeam account which can be used for next purchase.

Please allow us for the same. So we can credit your account accordingly.

We also tried to reach you through given no. [REMOVED MOBILE NO.], but could not get response.

Thank you for shopping with us! You can contact us anytime using http://www.infibeam.com/ContactUs.action


Sincerely,

Infibeam.com Customer Service
Fresh Way to Buy, Sell and Rent

My reaction -- :O :D :O :D

Yesterday evening, they cancelled my order and refunded the amount I had paid as prepaid-credit which I can now use to buy the other book that I wanted to buy!

I don't know about you, but I'm very impressed by their customer service. The fact that they took the initiative to monitor twitter for tweets mentioning "Infibeam" for any problems that users face is a strong indication that they aren't just some random E-Store. They have definitely made permanent customer out of me!

On a related note, I've found that their book prices are usually less than or equal to those on flipkart.com . Another reason to use them ;)